Category Archives: Tao of J

Improve Your Product Through (Negative) Feedback

By Jason | Published: January 28, 2010

In grad school, I took a class on the management style of Machiavelli’s The Prince vs. the management style of Lao Tzu’s Tao Te Ching. I had always been drawn to Eastern philosophies and the words of the Tao spoke my language. I was hooked. Over the past couple of days, I have had numerous conversations [...]

Also posted in Marketing, web analytics | Tagged corporate, customer service, feedback, social networks | 3 Comments

Kill the Office

By Jason | Published: January 7, 2010

Companies use office real estate as a means of maintaining a sort of social order. It doesn’t take an advanced degree in deductive logic to observe this sacred, yet often unspoken ritual. Look around, when was the last time you saw a CEO sporting a tricked out cubical? Now the social order goes something [...]

Posted in Tao of J | Tagged corporate, simple, Tao of J | 1 Comment

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Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity
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